Retail

The messaging platform your store team will actually use

Stop losing shift information in personal WhatsApp chats. Give your retail team a professional, secure channel that keeps your business data where it belongs.

No credit card required. Up and running in minutes.

Available for

Retail

The messaging platform your store team will actually use

Stop losing shift information in personal WhatsApp chats. Give your retail team a professional, secure channel that keeps your business data where it belongs.

No credit card required. Up and running in minutes.

Available for

Retail

The messaging platform your store team will actually use

Stop losing shift information in personal WhatsApp chats. Give your retail team a professional, secure channel that keeps your business data where it belongs.

No credit card required. Up and running in minutes.

Available for

The retail communication problem

Your team is texting about work on their personal phones

Data walks out the door

When staff leave, their messages go with them. Shift notes, decisions, and operational context disappear into personal phones your business can no longer access.

Critical updates get buried

Important announcements compete with off-topic chatter. There is no guarantee your team has seen what they need to know before a shift begins.

Casuals are left out

Most workplace tools require an email address. Casual and part-time staff fall back to personal apps, and your data follows.

The retail communication problem

Your team is texting about work on their personal phones

Data walks out the door

When staff leave, their messages go with them. Shift notes, decisions, and operational context disappear into personal phones your business can no longer access.

Critical updates get buried

Important announcements compete with off-topic chatter. There is no guarantee your team has seen what they need to know before a shift begins.

Casuals are left out

Most workplace tools require an email address. Casual and part-time staff fall back to personal apps, and your data follows.

The retail communication problem

Your team is texting about work on their personal phones

Data walks out the door

When staff leave, their messages go with them. Shift notes, decisions, and operational context disappear into personal phones your business can no longer access.

Critical updates get buried

Important announcements compete with off-topic chatter. There is no guarantee your team has seen what they need to know before a shift begins.

Casuals are left out

Most workplace tools require an email address. Casual and part-time staff fall back to personal apps, and your data follows.

Rooms, Tables and DMs

The right conversation in the right place

A clear structure for a fast-moving environment. Rooms for store-wide updates, Tables for team discussions, DMs for one-on-one.

Separate channels for floor team, managers and stockroom

Tables for shift handover notes and open tasks

Announcement Rooms for head office broadcasts

Direct messages for private conversations

Rooms, Tables and DMs

The right conversation in the right place

A clear structure for a fast-moving environment. Rooms for store-wide updates, Tables for team discussions, DMs for one-on-one.

Separate channels for floor team, managers and stockroom

Tables for shift handover notes and open tasks

Announcement Rooms for head office broadcasts

Direct messages for private conversations

Rooms, Tables and DMs

The right conversation in the right place

A clear structure for a fast-moving environment. Rooms for store-wide updates, Tables for team discussions, DMs for one-on-one.

Separate channels for floor team, managers and stockroom

Tables for shift handover notes and open tasks

Announcement Rooms for head office broadcasts

Direct messages for private conversations

Multi-location management

Manage every store from one platform

District managers can broadcast across all locations or drop into individual site channels. One platform, every store, full visibility.

Shared platform across all your locations

Broadcast announcements to all stores at once

Staff only see channels relevant to their site

Instant offboarding across all locations

Multi-location management

Manage every store from one platform

District managers can broadcast across all locations or drop into individual site channels. One platform, every store, full visibility.

Shared platform across all your locations

Broadcast announcements to all stores at once

Staff only see channels relevant to their site

Instant offboarding across all locations

Multi-location management

Manage every store from one platform

District managers can broadcast across all locations or drop into individual site channels. One platform, every store, full visibility.

Shared platform across all your locations

Broadcast announcements to all stores at once

Staff only see channels relevant to their site

Instant offboarding across all locations

Organise Work

Get work done with checklists, tasks and polls.

Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.

Checklists

Allow you team to collaborate with quick checklists and see who completed the work.

Tasks

Assign a specific task as part of your daily chats. Keep records for the business.

Polls

Use Polls for useful activites like quickly working out shift rosters.

Organise Work

Get work done with checklists, tasks and polls.

Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.

Checklists

Allow you team to collaborate with quick checklists and see who completed the work.

Tasks

Assign a specific task as part of your daily chats. Keep records for the business.

Polls

Use Polls for useful activites like quickly working out shift rosters.

Organise Work

Get work done with checklists, tasks and polls.

Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.

Checklists

Allow you team to collaborate with quick checklists and see who completed the work.

Tasks

Assign a specific task as part of your daily chats. Keep records for the business.

Polls

Use Polls for useful activites like quickly working out shift rosters.

Easy onboarding and offboarding

All they need is a phone number.

Add a new team member in seconds. Manage their onboarding and offboarding with full contrrol.

No email required

Seconds to setup

When they leave, they lose access to messages

No training required

Easy onboarding and offboarding

All they need is a phone number.

Add a new team member in seconds. Manage their onboarding and offboarding with full contrrol.

No email required

Seconds to setup

When they leave, they lose access to messages

No training required

Easy onboarding and offboarding

All they need is a phone number.

Add a new team member in seconds. Manage their onboarding and offboarding with full contrrol.

No email required

Seconds to setup

When they leave, they lose access to messages

No training required

Before and After

What changes when you move to 8seats

Before

Shift handovers live in a personal chat

Managers leave and the context goes with them. New staff start each shift without the full picture.

With 8seats

Shift notes stay in your platform

Handover information lives in shared Tables, searchable and accessible no matter who comes or goes.

Before

Announcements get lost in noisy group chats

Important updates compete with messages and there is no way to confirm staff have seen them.

With 8seats

Announcements reach the right people every time

Broadcast to specific teams or all staff, with read receipts so you know the message landed.

Before

Your workforce is too hard to manage and maintain

Personal chat apps have no way to manage your full time and casual workers.

With 8seats

Full admin control of company messaging

Every worker is maintained from a single dashboard, meaning only the people who are supposed to have access to messages are in your workplace.

Before and After

What changes when you move to 8seats

Before

Shift handovers live in a personal chat

Managers leave and the context goes with them. New staff start each shift without the full picture.

With 8seats

Shift notes stay in your platform

Handover information lives in shared Tables, searchable and accessible no matter who comes or goes.

Before

Announcements get lost in noisy group chats

Important updates compete with messages and there is no way to confirm staff have seen them.

With 8seats

Announcements reach the right people every time

Broadcast to specific teams or all staff, with read receipts so you know the message landed.

Before

Your workforce is too hard to manage and maintain

Personal chat apps have no way to manage your full time and casual workers.

With 8seats

Full admin control of company messaging

Every worker is maintained from a single dashboard, meaning only the people who are supposed to have access to messages are in your workplace.

Before and After

What changes when you move to 8seats

Before

Shift handovers live in a personal chat

Managers leave and the context goes with them. New staff start each shift without the full picture.

With 8seats

Shift notes stay in your platform

Handover information lives in shared Tables, searchable and accessible no matter who comes or goes.

Before

Announcements get lost in noisy group chats

Important updates compete with messages and there is no way to confirm staff have seen them.

With 8seats

Announcements reach the right people every time

Broadcast to specific teams or all staff, with read receipts so you know the message landed.

Before

Your workforce is too hard to manage and maintain

Personal chat apps have no way to manage your full time and casual workers.

With 8seats

Full admin control of company messaging

Every worker is maintained from a single dashboard, meaning only the people who are supposed to have access to messages are in your workplace.

Data security

Your business data stays where it belongs

8seats is built on AWS, the same infrastructure trusted by the world's largest organisations.

AWS-hosted infrastructure

Your data sits on Amazon Web Services, enterprise cloud infrastructure with industry-leading uptime and resilience.

256-bit encryption

All messages and files are encrypted in transit and at rest using AES-256 encryption throughout.

Your business owns its data

When a staff member leaves, access is removed instantly. Your conversations and records stay exactly where they should.

Data security

Your business data stays where it belongs

8seats is built on AWS, the same infrastructure trusted by the world's largest organisations.

AWS-hosted infrastructure

Your data sits on Amazon Web Services, enterprise cloud infrastructure with industry-leading uptime and resilience.

256-bit encryption

All messages and files are encrypted in transit and at rest using AES-256 encryption throughout.

Your business owns its data

When a staff member leaves, access is removed instantly. Your conversations and records stay exactly where they should.

Data security

Your business data stays where it belongs

8seats is built on AWS, the same infrastructure trusted by the world's largest organisations.

AWS-hosted infrastructure

Your data sits on Amazon Web Services, enterprise cloud infrastructure with industry-leading uptime and resilience.

256-bit encryption

All messages and files are encrypted in transit and at rest using AES-256 encryption throughout.

Your business owns its data

When a staff member leaves, access is removed instantly. Your conversations and records stay exactly where they should.

Give your retail team a platform they will actually use

Start a free trial. No credit card required. Up and running in minutes.

Ready to take back control of your team communications?

Start a free trial. No credit card required. Up and running in minutes.

Give your retail team a platform they will actually use

Start a free trial. No credit card required. Up and running in minutes.

© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.

© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.

© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.