Hospitality
Keep your front and back of house on the same page
From pre-service briefings to last-minute roster changes, 8seats gives hospitality teams a secure, instant communication channel that works as fast as your service.
Hospitality
Keep your front and back of house on the same page
From pre-service briefings to last-minute roster changes, 8seats gives hospitality teams a secure, instant communication channel that works as fast as your service.
Hospitality
Keep your front and back of house on the same page
From pre-service briefings to last-minute roster changes, 8seats gives hospitality teams a secure, instant communication channel that works as fast as your service.
The hospitality communication challenge
Service moves fast. Your communications need to keep up.
Last-minute changes get missed
Roster swaps, menu updates, allergy alerts. When these land in a personal group chat, there is no guarantee the right person has seen them before service.
High turnover creates data risk
Casuals come and go constantly. Every departure through a personal app means more operational conversations leaving with them.
No clear work-life boundary
Staff receive work messages at all hours through their personal phones. 8seats keeps work communications in one dedicated place.
The hospitality communication challenge
Service moves fast. Your communications need to keep up.
Last-minute changes get missed
Roster swaps, menu updates, allergy alerts. When these land in a personal group chat, there is no guarantee the right person has seen them before service.
High turnover creates data risk
Casuals come and go constantly. Every departure through a personal app means more operational conversations leaving with them.
No clear work-life boundary
Staff receive work messages at all hours through their personal phones. 8seats keeps work communications in one dedicated place.
The hospitality communication challenge
Service moves fast. Your communications need to keep up.
Last-minute changes get missed
Roster swaps, menu updates, allergy alerts. When these land in a personal group chat, there is no guarantee the right person has seen them before service.
High turnover creates data risk
Casuals come and go constantly. Every departure through a personal app means more operational conversations leaving with them.
No clear work-life boundary
Staff receive work messages at all hours through their personal phones. 8seats keeps work communications in one dedicated place.
Front and back of house
One platform for the whole team
Separate Rooms for kitchen, floor, bar and management. Everyone gets what they need, without the noise of a single group chat.
Dedicated channels for kitchen, floor and bar
Pre-service briefing rooms for all staff
Manager-only channels for sensitive discussions
Announcement Rooms for policy and menu updates
Front and back of house
One platform for the whole team
Separate Rooms for kitchen, floor, bar and management. Everyone gets what they need, without the noise of a single group chat.
Dedicated channels for kitchen, floor and bar
Pre-service briefing rooms for all staff
Manager-only channels for sensitive discussions
Announcement Rooms for policy and menu updates
Front and back of house
One platform for the whole team
Separate Rooms for kitchen, floor, bar and management. Everyone gets what they need, without the noise of a single group chat.
Dedicated channels for kitchen, floor and bar
Pre-service briefing rooms for all staff
Manager-only channels for sensitive discussions
Announcement Rooms for policy and menu updates
Organise Work
Get work done with checklists, tasks and polls.
Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.
Checklists
Allow you team to collaborate with quick checklists and see who completed the work.
Tasks
Assign a specific task as part of your daily chats. Keep records for the business.
Polls
Use Polls for useful activites like quickly working out shift rosters.
Organise Work
Get work done with checklists, tasks and polls.
Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.
Checklists
Allow you team to collaborate with quick checklists and see who completed the work.
Tasks
Assign a specific task as part of your daily chats. Keep records for the business.
Polls
Use Polls for useful activites like quickly working out shift rosters.
Organise Work
Get work done with checklists, tasks and polls.
Set and complete tasks, checklists with your team members. Everything logged by the bussiness and not left on personal devices.
Checklists
Allow you team to collaborate with quick checklists and see who completed the work.
Tasks
Assign a specific task as part of your daily chats. Keep records for the business.
Polls
Use Polls for useful activites like quickly working out shift rosters.
Roster and shift management
Communicate changes in real time
Notify the right staff instantly when shifts change, cover is needed, or a last-minute update affects service.
Notify staff of shift changes without a phone call
Tables for open shift cover requests
Read receipts confirm staff have seen critical messages
Works on any smartphone
Roster and shift management
Communicate changes in real time
Notify the right staff instantly when shifts change, cover is needed, or a last-minute update affects service.
Notify staff of shift changes without a phone call
Tables for open shift cover requests
Read receipts confirm staff have seen critical messages
Works on any smartphone
Roster and shift management
Communicate changes in real time
Notify the right staff instantly when shifts change, cover is needed, or a last-minute update affects service.
Notify staff of shift changes without a phone call
Tables for open shift cover requests
Read receipts confirm staff have seen critical messages
Works on any smartphone
Features built for hospitality
Everything your team needs on the floor
Instant Allergy and Safety Alerts
Broadcast critical information to all staff with one message. No phone tree, no relay chain.
Phone Number Onboarding
Casuals join in seconds with just a mobile number. No email, no IT, no friction.
Notification Controls
Staff receive work messages during their shift. Outside of it, they manage their own notification settings.
Pre-Service Briefing Rooms
Set up a dedicated briefing Room for each service period. Archive old briefings automatically.
Multi-Venue Management
Running multiple venues? Manage all locations from one platform with separate workspaces per site.
Instant Offboarding
Remove a staff member's access the moment they leave. Your conversations stay with the business.
Features built for hospitality
Everything your team needs on the floor
Instant Allergy and Safety Alerts
Broadcast critical information to all staff with one message. No phone tree, no relay chain.
Phone Number Onboarding
Casuals join in seconds with just a mobile number. No email, no IT, no friction.
Notification Controls
Staff receive work messages during their shift. Outside of it, they manage their own notification settings.
Pre-Service Briefing Rooms
Set up a dedicated briefing Room for each service period. Archive old briefings automatically.
Multi-Venue Management
Running multiple venues? Manage all locations from one platform with separate workspaces per site.
Instant Offboarding
Remove a staff member's access the moment they leave. Your conversations stay with the business.
Features built for hospitality
Everything your team needs on the floor
Instant Allergy and Safety Alerts
Broadcast critical information to all staff with one message. No phone tree, no relay chain.
Phone Number Onboarding
Casuals join in seconds with just a mobile number. No email, no IT, no friction.
Notification Controls
Staff receive work messages during their shift. Outside of it, they manage their own notification settings.
Pre-Service Briefing Rooms
Set up a dedicated briefing Room for each service period. Archive old briefings automatically.
Multi-Venue Management
Running multiple venues? Manage all locations from one platform with separate workspaces per site.
Instant Offboarding
Remove a staff member's access the moment they leave. Your conversations stay with the business.
Give your hospitality team the communications platform they deserve
Start a free trial. No credit card required. Up and running in minutes.
Give your hospitality team the communications platform they deserve
Start a free trial. No credit card required. Up and running in minutes.
Ready to take back control of your team communications?
Start a free trial. No credit card required. Up and running in minutes.
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Team messaging built for frontline and deskless workforces. Simple, secure and actually adopted.
Hosted on AWS with 256-bit encryption
© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.
Team messaging built for frontline and deskless workforces. Simple, secure and actually adopted.
Hosted on AWS with 256-bit encryption
© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.
Team messaging built for frontline and deskless workforces. Simple, secure and actually adopted.
Hosted on AWS with 256-bit encryption
© 2026 8seats Group Pty Ltd (ACN 652 350 402). All rights reserved.