Frequently asked questions
Answers to common queries about our app's features & functionalities.
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people!
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people!
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people!
What if I need to chat with more than 8 people?
Did you notice that the 8seats logo contains both the number 8 and the ∞ infinity symbol? That’s no coincidence! 8 is just where we start. On our Business Plan, you can extend your Tables to include up to 20 people, covering most team sizes where fast collaboration and dynamic conversations are required. For the times when you need even more than that, our Rooms feature offers you simple group chat, allowing you to broadcast to up to 10,000 members.
What if I need to chat with more than 8 people?
Did you notice that the 8seats logo contains both the number 8 and the ∞ infinity symbol? That’s no coincidence! 8 is just where we start. On our Business Plan, you can extend your Tables to include up to 20 people, covering most team sizes where fast collaboration and dynamic conversations are required. For the times when you need even more than that, our Rooms feature offers you simple group chat, allowing you to broadcast to up to 10,000 members.
What if I need to chat with more than 8 people?
Did you notice that the 8seats logo contains both the number 8 and the ∞ infinity symbol? That’s no coincidence! 8 is just where we start. On our Business Plan, you can extend your Tables to include up to 20 people, covering most team sizes where fast collaboration and dynamic conversations are required. For the times when you need even more than that, our Rooms feature offers you simple group chat, allowing you to broadcast to up to 10,000 members.
Are the messages I send secure?
Yes the messages and personally identifiable information on the 8seats platform are protected with 256-bit encryption, both at rest and in transit to ensure your privacy. We have even more advanced security systems planned for future versions of 8seats.
Are the messages I send secure?
Yes the messages and personally identifiable information on the 8seats platform are protected with 256-bit encryption, both at rest and in transit to ensure your privacy. We have even more advanced security systems planned for future versions of 8seats.
Are the messages I send secure?
Yes the messages and personally identifiable information on the 8seats platform are protected with 256-bit encryption, both at rest and in transit to ensure your privacy. We have even more advanced security systems planned for future versions of 8seats.
How can I customise my Table or Room?
You can customise your Table or Room with a background and colour. There’s a range of preset backgrounds or you can add your own.
How can I customise my Table or Room?
You can customise your Table or Room with a background and colour. There’s a range of preset backgrounds or you can add your own.
How can I customise my Table or Room?
You can customise your Table or Room with a background and colour. There’s a range of preset backgrounds or you can add your own.
What’s the difference between creating an account as an individual or a business?
When you create an 8seats account as a business, you’ll get a new workspace for your team – plus every person on your team will get a personal space. If you decide to create an account as an individual, you’ll just get your own personal space, without the need to create a whole workspace. If you have a team and are using 8seats for your business, we highly recommend that you choose “I’m a business” and get the added benefits of creating a workspace. If you’re planning to use 8seats for personal use only, choosing the individual plan may be best for you.
What’s the difference between creating an account as an individual or a business?
When you create an 8seats account as a business, you’ll get a new workspace for your team – plus every person on your team will get a personal space. If you decide to create an account as an individual, you’ll just get your own personal space, without the need to create a whole workspace. If you have a team and are using 8seats for your business, we highly recommend that you choose “I’m a business” and get the added benefits of creating a workspace. If you’re planning to use 8seats for personal use only, choosing the individual plan may be best for you.
What’s the difference between creating an account as an individual or a business?
When you create an 8seats account as a business, you’ll get a new workspace for your team – plus every person on your team will get a personal space. If you decide to create an account as an individual, you’ll just get your own personal space, without the need to create a whole workspace. If you have a team and are using 8seats for your business, we highly recommend that you choose “I’m a business” and get the added benefits of creating a workspace. If you’re planning to use 8seats for personal use only, choosing the individual plan may be best for you.
Who owns my data? Can anyone see my data?
Your data, your control: You and your company own the messages and data you send through 8seats. We will never access your data or content unless you ask us to provide you with customer support.
Who owns my data? Can anyone see my data?
Your data, your control: You and your company own the messages and data you send through 8seats. We will never access your data or content unless you ask us to provide you with customer support.
Who owns my data? Can anyone see my data?
Your data, your control: You and your company own the messages and data you send through 8seats. We will never access your data or content unless you ask us to provide you with customer support.
Why do we use phone numbers to secure identity?
To create your account, 8seats uses your phone number as a secure form of identity. This helps us keep your account safe while making it easy to sign in. Your phone number is kept private and is used only to confirm your identity.
Why do we use phone numbers to secure identity?
To create your account, 8seats uses your phone number as a secure form of identity. This helps us keep your account safe while making it easy to sign in. Your phone number is kept private and is used only to confirm your identity.
Why do we use phone numbers to secure identity?
To create your account, 8seats uses your phone number as a secure form of identity. This helps us keep your account safe while making it easy to sign in. Your phone number is kept private and is used only to confirm your identity.
Is the security for Personal vs. Workspace accounts different?
Personal spaces: If you use 8seats for personal messaging, you own all your message data, including any images, videos, or documents you share. Workspaces: If you’re using 8seats as part of a company workspace, your company owns and manages that workspace’s data. In this case, your company’s account holder has control over the message data and files shared within the workspace.
Is the security for Personal vs. Workspace accounts different?
Personal spaces: If you use 8seats for personal messaging, you own all your message data, including any images, videos, or documents you share. Workspaces: If you’re using 8seats as part of a company workspace, your company owns and manages that workspace’s data. In this case, your company’s account holder has control over the message data and files shared within the workspace.
Is the security for Personal vs. Workspace accounts different?
Personal spaces: If you use 8seats for personal messaging, you own all your message data, including any images, videos, or documents you share. Workspaces: If you’re using 8seats as part of a company workspace, your company owns and manages that workspace’s data. In this case, your company’s account holder has control over the message data and files shared within the workspace.
Where is my information kept?
Secured storage: All your information is safely encrypted and stored using industry-leading technology, with secure backups. Comment Safe transmission: When data is sent over the internet, it’s encrypted using up-to-date security protocols so that it can’t be intercepted.
Where is my information kept?
Secured storage: All your information is safely encrypted and stored using industry-leading technology, with secure backups. Comment Safe transmission: When data is sent over the internet, it’s encrypted using up-to-date security protocols so that it can’t be intercepted.
Where is my information kept?
Secured storage: All your information is safely encrypted and stored using industry-leading technology, with secure backups. Comment Safe transmission: When data is sent over the internet, it’s encrypted using up-to-date security protocols so that it can’t be intercepted.
Where did the idea behind 8seats come from?
We believe that digital chat conversations should be as natural and seamless as conversations in the real world. We took inspiration from the way people communicate in real life and invented a new chat interface to allow the same experience to exist inside a chat app.
Where did the idea behind 8seats come from?
We believe that digital chat conversations should be as natural and seamless as conversations in the real world. We took inspiration from the way people communicate in real life and invented a new chat interface to allow the same experience to exist inside a chat app.
Where did the idea behind 8seats come from?
We believe that digital chat conversations should be as natural and seamless as conversations in the real world. We took inspiration from the way people communicate in real life and invented a new chat interface to allow the same experience to exist inside a chat app.
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people! Why 8seats is different? https://www.youtube.com/watch?v=iAa4Vv7-Z-w&t=1s
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people! Why 8seats is different? https://www.youtube.com/watch?v=iAa4Vv7-Z-w&t=1s
I already have a chat app. Why should I start using 8seats?
Team communication is often cumbersome, inefficient and fragmented. We have deployed a brand new way for teams to communicate. It’s easier and more accessible and your business data is owned by you. Conventional chat apps tend to be linear rather than dynamic. This means that switching contexts between groups and sub-groups tends to be fiddly and time-consuming. In fact, we’ve run side-by-side tests where 8seats has outperformed other well-known messaging apps by up to 400% when communicating between multiple groups of people. Ultimately saving 6 weeks of time each year for a team of 10 people! Why 8seats is different? https://www.youtube.com/watch?v=iAa4Vv7-Z-w&t=1s
What is a Table?
Tables are the heart of the 8seats app. They are the next evolution in group messaging. A table enables dynamic conversations between any combination of people in that group with a simple tap or swipe. That means no more static groups and no endless lists of groups with mostly the same people in them!
What is a Table?
Tables are the heart of the 8seats app. They are the next evolution in group messaging. A table enables dynamic conversations between any combination of people in that group with a simple tap or swipe. That means no more static groups and no endless lists of groups with mostly the same people in them!
What is a Table?
Tables are the heart of the 8seats app. They are the next evolution in group messaging. A table enables dynamic conversations between any combination of people in that group with a simple tap or swipe. That means no more static groups and no endless lists of groups with mostly the same people in them!
How many people can I have on a Table?
Tables can fit up to 8 people – or up to 20 on the Business plan. If you need to communicate with an even larger group, don't worry! Simply start a Room. This will give you simple group chat, allowing you to broadcast to up to 10,000 members. Ideal for all staff broadcasts and company announcements.
How many people can I have on a Table?
Tables can fit up to 8 people – or up to 20 on the Business plan. If you need to communicate with an even larger group, don't worry! Simply start a Room. This will give you simple group chat, allowing you to broadcast to up to 10,000 members. Ideal for all staff broadcasts and company announcements.
How many people can I have on a Table?
Tables can fit up to 8 people – or up to 20 on the Business plan. If you need to communicate with an even larger group, don't worry! Simply start a Room. This will give you simple group chat, allowing you to broadcast to up to 10,000 members. Ideal for all staff broadcasts and company announcements.
I put someone’s head down. Are you sure they can’t read my message?
Yes. If a table member’s head is down they can never read any messages sent to that conversation. Our system ensures there’s no way for them to access or intercept that message on their device.
I put someone’s head down. Are you sure they can’t read my message?
Yes. If a table member’s head is down they can never read any messages sent to that conversation. Our system ensures there’s no way for them to access or intercept that message on their device.
I put someone’s head down. Are you sure they can’t read my message?
Yes. If a table member’s head is down they can never read any messages sent to that conversation. Our system ensures there’s no way for them to access or intercept that message on their device.
What is an 8seats workspace?
A workspace is one place that connects everyone in your team, including members and guests, as well as all of your team’s Table, Rooms and DMs. This means that all of your message data – including any images, videos or files your team sends – is stored securely within your workspace. In 8seats, you own all of the data for your business or team. You can also create and join multiple workspaces if you need to work across different businesses, or keep the data for each workspace separate. While all team accounts are currently given the Free Team plan, please note that once Business plans become available, each workspace will be billed per member.
What is an 8seats workspace?
A workspace is one place that connects everyone in your team, including members and guests, as well as all of your team’s Table, Rooms and DMs. This means that all of your message data – including any images, videos or files your team sends – is stored securely within your workspace. In 8seats, you own all of the data for your business or team. You can also create and join multiple workspaces if you need to work across different businesses, or keep the data for each workspace separate. While all team accounts are currently given the Free Team plan, please note that once Business plans become available, each workspace will be billed per member.
What is an 8seats workspace?
A workspace is one place that connects everyone in your team, including members and guests, as well as all of your team’s Table, Rooms and DMs. This means that all of your message data – including any images, videos or files your team sends – is stored securely within your workspace. In 8seats, you own all of the data for your business or team. You can also create and join multiple workspaces if you need to work across different businesses, or keep the data for each workspace separate. While all team accounts are currently given the Free Team plan, please note that once Business plans become available, each workspace will be billed per member.
What’s the difference between a member and a guest?
Members can create new Tables and Rooms in the workspace, as well as make changes to their settings. Members can also invite other people to Tables and Rooms. Guests can be invited to Tables and Rooms, but they are not able to create new ones in the workspace, and may not invite other people.
What’s the difference between a member and a guest?
Members can create new Tables and Rooms in the workspace, as well as make changes to their settings. Members can also invite other people to Tables and Rooms. Guests can be invited to Tables and Rooms, but they are not able to create new ones in the workspace, and may not invite other people.
What’s the difference between a member and a guest?
Members can create new Tables and Rooms in the workspace, as well as make changes to their settings. Members can also invite other people to Tables and Rooms. Guests can be invited to Tables and Rooms, but they are not able to create new ones in the workspace, and may not invite other people.
Embrace a healthier you now
Begin your journey to wellness and unlock your full potential.
Embrace a healthier you now
Begin your journey to wellness and unlock your full potential.
Embrace a healthier you now
Begin your journey to wellness and unlock your full potential.